Terms & conditions
These terms govern all B2B architectural consulting, systems optimization, workflow automation, and custom API integrations provided by RapidCore Systems LLC. By signing a Statement of Work or utilizing our engineering services, you confirm acceptance of these conditions.
Scope of architectural services
RapidCore Systems LLC provides specialized B2B AI systems optimization, custom API integrations, agent workflows, and IT infrastructure analysis.
All consulting and engineering assignments are governed by individualized Statements of Work (SOW) executed between RapidCore Systems LLC and the Client. Each SOW defines designated milestones, architectural specifications, integration parameters, and target timelines. Any modification to infrastructure scope requires a mutually executed change order.
- Detailed technical specifications defined in active Statements of Work
- Dedicated API pipeline configuration and schema validation
- Pre-deployment staging, regression testing, and security checks
Deliverables and acceptance criteria
Client validation windows ensure complete architectural verification before milestone sign-off.
Upon delivery of an optimization sprint, pipeline build, or custom automation agent, the Client has ten (10) business days to evaluate the deliverable against the technical acceptance criteria stated in the SOW. If no written notice of non-conformity is received within this period, the deliverable is deemed accepted and invoiced accordingly.
- Ten business days structured review and evaluation window
- Written issue reporting with reproduction steps for remediation
- Final milestone sign-off precedes production deployment
Intellectual property and proprietary code
Clear boundaries between custom client workflow assets and RapidCore core architectural frameworks.
Upon full payment of all milestone fees, the Client holds all rights, title, and interest in custom integrations, custom workflow configurations, and bespoke scripts developed exclusively for the Client. RapidCore Systems LLC retains sole ownership over pre-existing frameworks, core proprietary libraries, utility packages, and deployment orchestration tools.
- Full ownership transfer of custom-developed business workflows
- Perpetual, non-exclusive internal license for embedded core utilities
- Protection of RapidCore proprietary tooling and baseline architectures
Service levels, uptime, and third-party APIs
Operational availability commitments and third-party external dependencies.
RapidCore delivers enterprise-grade architecture engineered for 99.9% uptime. However, RapidCore is not liable for disruptions, rate-limiting, schema changes, or outages caused by upstream third-party providers (including LLM model endpoints, external CRM APIs, or hosting infrastructure). Managed maintenance windows are announced at least 48 hours in advance.
- Target 99.9% availability for directly managed orchestration services
- Exclusion of upstream model API outages and provider rate caps
- 48-hour advance notice for non-critical maintenance operations
Confidentiality and data protection
Rigorous non-disclosure standards safeguarding proprietary business data and enterprise models.
Each party agrees to maintain strict confidentiality regarding all non-public technical data, source code, credentials, and business processes disclosed during the engagement. RapidCore does not use Client proprietary data to train generalized public AI models, and all access keys are stored in encrypted zero-trust vaults.
- Mutual non-disclosure covering all trade secrets and system access
- Zero retention of Client data for external AI model training
- Industry-standard cryptographic protocols for credential management
Limitation of liability and warranties
Cap on aggregate liability to fees paid during the preceding three-month period.
To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, punitive, or consequential damages arising out of system integrations or automated workflows. RapidCore's cumulative liability under any claim is strictly capped at the total amount paid by the Client in the three (3) months preceding the incident.
- Aggregate liability capped at three months of contract billing
- Waiver of indirect, special, or consequential loss claims
- Services provided under agreed architectural warranties in active SOWs
Term, termination, and governing law
Termination protocols, notice requirements, and state jurisdiction.
Either party may terminate an ongoing services engagement with thirty (30) days written notice, or immediately upon material breach remaining uncured after fifteen (15) days notice. These Terms are governed by and construed under the laws of the State of New York, USA, without regard to conflict of law principles.
- 30-day standard written notice for agreement termination
- 15-day cure period for identified material breaches
- Exclusive jurisdiction in courts located within New York, NY
Zero-trust security and data assurance
ISO-ALIGNED WORKFLOW ISOLATION
RapidCore operates under isolated network configurations. Production database access credentials provided during API and CRM integration assignments are purged within fourteen (14) days following final deployment sign-off, unless covered by an active retainer support plan.
Questions regarding terms or compliance?
Our technical counsel and operations team can clarify any clause, integration standard, or custom MSA requirement.